The Inside Scoop on Communicating with Customers, Prospects and Team Members

Ever struggled to communicate effectively with prospects who could really benefit from your product or service?

Ever had trouble satisfying an unhappy customer?

And how about communicating effectively with team members?

In this empowering workshop, Gayle will share a framework for understanding communication styles and the secret to better communication with any style.

Using the DiSC Personality Profile model, you’ll discover:

• Your own communication style
• How to quickly assess the communication style of others
• How to shift your style to communicate more effectively with that one person you’re struggling with right now

Bonus takeaway: One page graphic to quickly identify any style

COMPLIMENTARY ADMISSION

This session will be available both as a live, in-person event and virtually.

You have the option to join us physically in the training room or to attend online. Indicate your preferred mode of attendance during registration.

Virtual attendees will receive a link before the program begins.

For more information, please get in touch with Stephanie Sokenis at the Gwinnett Entrepreneur Center via email at GEC@GwinnettCounty.com.

Meet Our Presenter: Gayle Ely

Gayle Ely is a Certified Leadership Coach, Speaker and Facilitator dedicated to helping people make the choices necessary to lead vibrant and authentic lives and businesses.

Gayle is an inspirational speaker with the ability to genuinely connect with audiences and motivate them to go out and put into action strategies that will lead to success and satisfaction in work and in life.

Gayle specializes in working with entrepreneurs, senior leaders and their teams to help them to perform more effectively. She helps them gain CLARITY, take ACTION and achieve RESULTS so they and their businesses can thrive.

Gayle is a seasoned professional with over 30 years experience in leadership roles in the public and private sector. She holds an MBA from the University of Louisville and is the co-author of the book Spiral Up: The Surprising Secret to Great Team Results.